Cloud & Productivity Services
THE CONNECTED DIGITAL WORKPLACE
Your Workplace. Your Cloud. Your Control.
Novatelia helps organizations plan and integrate productivity services, business email, customer-owned cloud environments and data-protection solutions.
Our Cloud & Productivity portfolio covers Microsoft 365, Google Workspace, enterprise email, Microsoft Azure, Amazon Web Services, Google Cloud, hosting requirements, and backup with recovery planning for organizations in Oman and across the GCC.
Each engagement is scoped around the customer's authorized accounts, operational requirements, security responsibilities and existing systems. This page does not sell a subscription.
CLOUD & PRODUCTIVITY PORTFOLIO
Eight Connected Services for Modern Organizations
From daily collaboration and secure email to cloud infrastructure and recovery planning, these services address different parts of an organization's digital environment.
Microsoft 365
Productivity, collaboration, organizational accounts and related administration requirements within the customer's authorized Microsoft environment.
Explore Microsoft 365Google Workspace
Business email, collaboration, shared documents and organizational administration within the customer's authorized Google Workspace environment.
Explore Google WorkspaceBusiness Email
Organization-domain email services, mailbox configuration, domain authentication and migration considerations according to the approved scope.
Explore Business EmailMicrosoft Azure
Cloud resource planning, account organization, identity, connectivity and workload configuration within an authorized Microsoft Azure environment.
Explore AzureAmazon Web Services
AWS account architecture, workload connectivity, access management and cloud infrastructure planning according to customer requirements. A product name is not a partner badge.
Explore AWSGoogle Cloud
Google Cloud resource planning, workload integration, identity considerations and operational requirements within the customer's cloud environment.
Explore Google CloudCloud Hosting
Application and workload hosting requirements evaluated against the customer's authorized cloud accounts, chosen services and operating model. No hosting package or price is published here.
Described on this page. A separate detail route is not published.
Backup & Disaster Recovery
Backup architecture, retention requirements, recovery objectives and restoration testing planned around the systems and data included in the agreed scope.
Explore Backup & RecoveryPRODUCTIVITY & COLLABORATION
Connected Work Across People, Mail and Documents
Productivity platforms combine communication, files, calendars, collaboration tools and account administration. Selection depends on existing workflows, user requirements, application compatibility and organizational policies.
Email and communication
Mailboxes and messaging inside the suite the organization already uses or chooses.
Collaboration and documents
Shared files and the working habits those tools have to support.
Account and user administration
Who creates accounts, who can administer them, and how access is removed.
CUSTOMER-OWNED CLOUD ENVIRONMENTS
How Cloud Services Fit Around Your Organization
Cloud environments combine organizational identity, access controls, network connectivity, applications, data services and operational management. Responsibilities vary according to the cloud provider and selected service model.
Productivity
An organization, its users, identity, and the email or collaboration services they are licensed to use. Device or access policies apply only where that platform supports them and the engagement includes them.
Cloud workloads
A customer-owned cloud account, access, a network environment, application services, data services, and logging. Novatelia is not the cloud provider.
Backup and recovery
A defined source, a backup process, stored copies, retention and access controls, a restore, and a check that the restore worked. A backup is not automatically configured for every SaaS service.
Conceptual architecture. Actual account configuration, workload responsibilities, backup coverage and recovery procedures depend on the selected services and agreed technical scope.
IDENTITY & ACCESS
Access and Administration Across Cloud Environments
Organizational accounts, user lifecycle, multi-factor authentication, role-based access, administrative privileges, domain ownership and account recovery are reviewed for the platform in use. Conditional access and audit logging apply where that platform supports them and the engagement includes them. Microsoft Entra ID and Google Cloud Identity are not the same product.
BUSINESS EMAIL
Professional Email Begins With Correct Domain Configuration
Mailbox requirements, the business domain, DNS records, SPF, DKIM, DMARC, migration planning, mail routing and administrative access are part of an email design. Email authentication improves the ability to identify authorized sending infrastructure but does not guarantee inbox placement or eliminate all email threats. No Microsoft or Google reseller relationship is published here.
CLOUD PLATFORM ENGINEERING
Hosting Requirements Before Platform Selection
Cloud hosting choices depend on application architecture, regional availability, performance objectives, access controls, data requirements and operating responsibilities. Infrastructure as a service, platform as a service, and software as a service are different models. Hosting is performed in an account the customer is authorized to use. This page does not promise that every cloud service or region is available in Oman, and it does not publish a hosting price.
DATA PROTECTION & CONTINUITY
A Backup Is Only Useful When Recovery Works
Backup design addresses the creation, protection and retention of recoverable copies of defined systems and data. Disaster recovery planning considers how services can be restored following an incident and how the recovery process is verified.
- Protect
Agree which systems and data are in scope.
- Store
Keep copies with the retention and access controls the design names.
- Verify
A completed backup is not the same as a tested restore.
- Restore
Bring back the agreed systems or data.
- Review
Record what the test showed. No recovery time is guaranteed without that architecture and test.
RESPONSIBILITY & GOVERNANCE
Understanding Who Controls What in the Cloud
Customer and cloud provider responsibilities change with the selected service model. In software as a service, the provider operates the application and the customer controls accounts and data use. In platform as a service, the customer controls the application configuration. In infrastructure as a service, operating-system management can also sit with the customer. Novatelia is not the cloud provider. No SOC 2, ISO 27001, or automatic Oman or GCC compliance claim is made on this page.
CHOOSING YOUR TECHNOLOGY
How to Evaluate Productivity and Cloud Platforms
Productivity
Existing accounts, office applications, collaboration needs, identity, administration, data policies, and licensing. No suite is always the best choice.
Cloud
Application requirements, service compatibility, region, security controls, operational ownership, reliability, cost model, and existing expertise.
PREPARE YOUR CLOUD REQUIREMENT
What Information Helps Define a Cloud or Productivity Project?
- Organization domain
- Existing email provider
- Number of users and mailboxes
- Current subscriptions, where relevant
- Required applications
- Existing cloud account
- Administrative ownership
- Identity and MFA requirements
- Integration needs
- Workload hosting requirements
- Data sensitivity
- Backup scope
- Retention policy
- Recovery objectives
- Migration constraints
- Existing technical documentation
Do not send passwords or secret access keys. Final scope, licensing and cost require a separate review.
FREQUENTLY ASKED QUESTIONS
Cloud & Productivity Services — Common Questions
What Cloud & Productivity services does Novatelia provide?
Novatelia's published portfolio covers Microsoft 365, Google Workspace, business email, Azure, AWS, Google Cloud, hosting requirements, and backup with recovery planning.
Does Novatelia sell Microsoft 365 or Google Workspace subscriptions on this page?
No. This page describes technical service scope and does not publish subscription prices or a direct subscription checkout.
Is Novatelia an official Microsoft, Google or AWS partner?
No official partner or reseller status is published on this page. A product or platform reference should not be interpreted as a claim of vendor authorization.
Can an existing business email system be migrated?
Email migration requirements can be assessed based on the source platform, destination service, mailbox data, DNS configuration and agreed migration scope.
What is the difference between Microsoft 365 and Google Workspace?
Both provide cloud-based productivity and collaboration capabilities. The appropriate choice depends on applications, existing workflows, administrative needs, security requirements and commercial considerations.
Who owns the cloud account?
The cloud environment is scoped around an account the customer is authorized to use, with ownership, administrative access and responsibilities defined during the engagement.
Is cloud backup the same as disaster recovery?
No. Backup concerns recoverable copies of information or systems. Disaster recovery includes the procedures, infrastructure and objectives needed to restore defined operations.
Can Novatelia define RPO and RTO requirements?
Recovery objectives can be reviewed as part of the agreed requirements and architecture planning. Achievable recovery performance must be established through design and validation.
Are cloud hosting prices published?
No fixed hosting price list is published on this page. Platform requirements and commercial terms are evaluated separately.
EXPLORE THE PORTFOLIO
Related Cloud & Productivity Services
CLOUD & PRODUCTIVITY INSIGHTS
Learn Before You Choose
Productivity and identity
Microsoft 365 vs Google Workspace · What Is Microsoft Intune? · What Is Entra ID?
Business email security
Backup and recovery
PLAN YOUR CLOUD ENVIRONMENT
Ready to Organize Your Workplace and Cloud Services?
Share your existing platform, number of users, cloud requirements, email migration needs or backup objectives with Novatelia for technical review.
Opening the RFQ page keeps a browser draft. It does not submit a quotation or issue a reference.