01What is enterprise backup?
Enterprise backup is a restorable copy of defined data or systems, written to a destination a restore can use, with retention and access the design names. A configured job is the mechanism. The copy is the result that recovery depends on.
02What is disaster recovery?
Disaster recovery is a defined process for restoring required services or systems after a disruptive event. It can require recovery infrastructure, application dependencies, identity, network access, data restoration, application validation, and an authorized business decision.
03What is the difference between backup and disaster recovery?
A backup is a recoverable copy of selected data or systems. Disaster recovery is the approved process for returning the services that depend on those copies. Creating backup files does not by itself establish disaster-recovery readiness.
04What is a restore test?
A restore test is a recovery operation that was actually executed against an agreed scope, with the outcome recorded. It is distinct from a backup job that reported completion.
05Does a completed backup job prove data can be restored?
No. Job completion, the existence of backup data, a finished restore operation, a usable system, and business acceptance are separate facts. Only a restore that was run speaks to recoverability for the scope that was tested.
06What is an off-site backup?
An off-site backup is a copy kept at a location separated from the production site, with its own transfer, access, and retention. Off-site placement is not the same thing as immutability.
07What is cloud backup?
Cloud backup is a copy written to a cloud repository the design names, with access, lifecycle, and restore requirements specified. It is not assumed for every cloud account the customer already uses.
08Is a cloud account itself a backup?
No. A live mailbox or a live virtual machine is not a backup. A copy that can be restored is.
09What is immutable backup storage?
Immutable backup storage is a platform-specific write-protection mechanism for a defined retention period. It depends on the product, the configuration, and the lock behavior. It is not encryption, replication, geographic separation, or a physical air gap.
10Does immutable backup eliminate ransomware risk?
No. Immutability can prevent alteration or deletion of the protected copies during the lock, where the platform enforces that lock. It does not remove every path an attacker can use, and it does not restore a system by itself.
11What is the difference between replication and backup?
Replication copies data or a system to another environment. Depending on its design, it can also copy deletion or corruption. A backup is a historical restore point. Replication is included only when a second site is part of the design, and it does not replace that historical copy.
12What is the 3-2-1 backup strategy?
The 3-2-1 idea is a planning framework: three copies of the data, on two types of media, with one copy off-site. It is a way to discuss resilience. It is not proof of compliance and it is not a configuration this page applies to every customer.
13Can physical servers be backed up?
A physical server can be in scope when the inventory names it and a supported backup method exists for its operating system and applications. The method is confirmed for that server. It is not assumed from the product name alone.
14Can company laptops and endpoints be backed up?
Company endpoints can be in scope when they are the managed or authorized devices the inventory lists. Unnamed devices stay outside the design.
15Can Microsoft 365 mailboxes and files be backed up?
Microsoft 365 mail and files can be protected when that tenant is in scope and the selected product supports the mailboxes, OneDrive, SharePoint, or Teams components the design requires. Native retention is a different control.
16Is Microsoft 365 retention the same as backup?
No. Microsoft 365 retention and native recovery features keep or recover items inside the service, where those features are entitled. An independent backup is a separate copy with its own restore test.
17Can Google Workspace Gmail and Drive be backed up?
Gmail and Drive can be protected when the customer account is in scope and the backup method supports those data types. The live Workspace data is not itself an independent backup.
18What is the difference between Google Vault and independent backup?
Google Vault is a retention and eDiscovery feature of Google Workspace, available where the edition includes it. An independent backup is a separate copy outside that live service. They answer different questions, and Vault is not described here as a full backup of every Workspace object.
19What is RPO?
Recovery Point Objective is the targeted maximum acceptable data-loss interval, expressed as time, for a named system or service. It is a design input. A number is published only when a written service defines it.
20What is RTO?
Recovery Time Objective is the targeted maximum acceptable time for restoring a defined service or process after a disruption. It is assigned to that service. It is not the duration of every business activity that follows an incident, and it is not a measured result unless a commitment defines it.
21Do you guarantee a recovery time or recovery point?
No. Those figures are not published here. They exist only if a written service defines them.
22How are recovery priorities defined?
Priorities are the order in the recovery plan: which systems return first, who owns the decision, and which dependencies those systems need. Different systems can have different objectives. The order is approved with the customer. It is not copied from this page.
23How often should restore testing be performed?
A restore test runs on the schedule the engagement names, and the result is recorded. This page does not set a universal interval, and it does not promise testing where the contract does not include it.
24Is every file retained forever?
No. Retention is the period the design and the platform allow. Immutable lock is optional and only where the product supports it.
25Does replication automatically create an independent recovery copy?
No. Replication to a second site is included only when that site is part of the design. A replica can track the source, including unwanted change. An independent recovery copy is a historical backup with its own retention.
26What must be included in a disaster recovery plan?
A plan names the recovery owner, the order of return, the recovery environment, the dependencies, and the restore procedure for the systems in scope. Infrastructure, identity, network access, data restoration, application validation, and the business decision to start are part of that description when they apply.
27How is recovery acceptance verified?
Acceptance is the recovery owner’s recorded decision after the restored system has been checked against the agreed criteria. A product status, a job log, or a mounted volume is not that decision.
28Does every backup design include immutable storage?
No. Immutable retention is used only where the chosen platform provides it and the customer accepts the lock. The design is approved before an irreversible setting is enabled.
29Which Novatelia cloud services relate to backup and recovery?
The related pages are Microsoft 365, Google Workspace, Microsoft Azure, and Cloud and Productivity. Backup coverage for those platforms is still a separate written design.
30How can a business in Oman request backup and disaster recovery scoping?
Open the RFQ draft or contact Novatelia. An RFQ saves a browser draft. It does not publish a price, partner status or quotation reference.