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Service & Hospitality Robots for Hotels, Hospitals, Malls and Airports

SERVICE & HOSPITALITY ROBOTS

Cleaning, delivery and reception robots for guest-facing and back-of-house operations. We source suitable robot categories for your site and coordinate deployment, mapping and after-sales support with technical partners.

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Building lobby with access gates, shown as a typical service-robot operating environment

Start With the Application

Service robots work in busy public spaces, so the right choice depends on floor types, lifts and doors, Wi-Fi coverage, guest safety and how staff will work alongside the robot.

Where Service Robots Are Used

  • 01

    Hotels and serviced apartments

    Room delivery of amenities and food, lobby greeting and wayfinding, and night-time floor cleaning in corridors and public areas.

  • 02

    Hospitals and clinics

    Delivery of supplies, linen and samples between departments, and scheduled cleaning of corridors and waiting areas.

  • 03

    Malls and retail centres

    Large-area floor scrubbing and sweeping, visitor information and promotional reception points.

  • 04

    Airports and transport terminals

    Terminal floor cleaning, passenger guidance and information robots in departure and arrival halls.

Robot Categories We Source

Categories describe what we can help source. Specific models, configurations and terms are confirmed per request.

  • 01

    Cleaning robots

    Autonomous scrubbers, sweepers and vacuum robots for hard floors and carpets, sized to the area and duty cycle.

  • 02

    Delivery robots

    Indoor delivery robots with lockable compartments, lift and door integration options, and multi-floor routing.

  • 03

    Reception and guide robots

    Greeting, information and wayfinding robots with screens and voice interaction, configurable for English and Arabic content.

  • 04

    Disinfection and air-care units

    Mobile units for scheduled treatment of rooms and public areas, where the site policy allows them.

What We Check Before Recommending a Robot

  • Floor plan, floor surfaces, ramps and thresholds
  • Lift and automatic door integration requirements
  • Wi-Fi coverage and network access for the robot fleet
  • Charging locations and operating hours
  • Guest, patient and staff safety requirements
  • Local language, content and branding needs

How We Work

01

Define the application

Share the site, the task and the outcome you need. We clarify the requirement, constraints and success measures.

Related Pages

More robotics pages: Warehouse & Logistics AMRs · Collaborative Robots (Cobots) · Inspection Robots & Drones · Pilot & Rental Program

Have a Robotics or Automation Requirement?

Share the country, the application, the quantity and your timeline. We review it, coordinate with technical partners and reply with suitable options.

Request a Robotics QuoteContact Novatelia

Service & Hospitality Robots — Questions and Answers

01

Can a service robot use the lifts in our building?

Many delivery robots can work with lifts and automatic doors through an integration kit or the lift controller. We confirm what your lift and door systems support with the technical partner before quoting.

02

Do you install the robots yourselves?

Novatelia handles supply and project coordination. Site mapping, commissioning and after-sales support are delivered with a technical partner and agreed in the quotation.

03

Can the reception robot show Arabic content?

Content and language options depend on the robot category. We confirm English and Arabic support for each proposed option during the requirement review.