Smart Cities for the GCC

Novatelia collaborated on a pilot in a congested metro area where our AI-driven traffic control system was installed at 50 intersections. It led to a measurable improvement, reducing average intersection wait times by 15% during rush hour. Citizens experienced smoother drives, and city officials noted a drop in complaints about traffic signal timing.

We implemented an AI monitoring platform for a city’s water supply network. The system detected anomalies in flow sensors indicative of a leak and pinpointed its likely location (a main line leak underground) within minutes, enabling rapid dispatch of repair crews. By catching it early, the city prevented a major water loss and avoided a much larger outage.

A capital city’s municipality launched a Novatelia-built chatbot on their website and WhatsApp. Residents now ask it everything from “How do I renew my driver’s license?” to reporting issues like potholes or graffiti. The chatbot, fluent in English and Arabic, handles thousands of inquiries monthly, instantly providing answers or generating service tickets. This digital assistant improved citizen satisfaction by offering quick responses and reduced call center volume, allowing human staff to focus on complex cases.

A city planning department used our AI simulation tool to evaluate the impact of converting a downtown street into a pedestrian-only zone. The AI projected changes in traffic patterns, economic impact on local businesses, and pollution levels. These insights helped planners refine their proposal (like adding nearby parking and shuttle services), and the project earned public support by addressing concerns identified by the AI.