Your Guide to Smooth & Reliable Shipping

At Novatelia, we ensure every shipment—no matter the size or location—is handled with care, speed, and precision. Whether you're receiving a single test kit or a full telecom rollout package, our logistics team works to meet your timeline.

Coverage Area

GCC Countries (Oman, UAE, KSA, Qatar, Bahrain, Kuwait)

Middle East & Afghanistan

Central & South Asia

North & East Africa

Delivery Methods

Express Courier

Express Courier (DHL, Aramex, FedEx): For lightweight and urgent orders.

Air Freight

Air Freight: Suitable for bulk orders that require fast delivery.

Sea Freight

Sea Freight: Cost-effective for large shipments (containers & pallets).

Local Partner

Local Partner Logistics: Available for deliveries within Oman & UAE.

Lead Times (Estimated)

In-stock items: 1–3 business days (regional)

1-3 days

Custom or bulk orders: 5–12 business days (depending on origin and destination)

5-12 days

International transit: 3–7 days by air, 10–25 days by sea

3-25 days

Packaging & Handling

All shipments are packed using anti-static, moisture-proof, and shock-resistant materials.
Palletized or containerized shipments follow international safety and labeling standards.
Each order includes packing list, invoice, and optional test reports/certificates.

Customs & Clearance

We offer support with export documentation and can coordinate with your customs broker.
HS Codes, origin certificates, and test compliance documents available
We support DDP (Delivery Duty Paid) for qualified orders
Our UAE branch helps streamline international logistics

Important Notes

Delivery timelines are estimates and may vary due to customs, weather, or holidays.
Tracking numbers are provided upon dispatch.
For urgent timelines, consult our team before placing your order.

Questions about shipping or need help planning logistics for your order?

We're here to assist you from the warehouse to your site.