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      Terms & Conditions - Novatelia (2026 Design Standard)

      INTRODUCTION

      Welcome to Novatelia. By accessing our website, products, or services, you agree to be bound by these Terms & Conditions. These terms ensure transparency, trust, and compliance with international standards across our operations.

      DEFINITIONS

      "Client": Any individual or entity purchasing from or working with Novatelia.

      "Platform": Novatelia's digital properties including website, portals, and services.

      "Products": All goods and solutions offered by Novatelia.

      SCOPE OF AGREEMENT

      These terms apply to all commercial activities, including consultations, purchases, and project implementations conducted through Novatelia in all operating regions.

      ORDERS & ACCEPTANCE

      • All orders are subject to formal acceptance by Novatelia.
      • Availability, pricing, and specifications are subject to change without notice.
      • Cancellations must be requested in writing within 24 hours of order placement.

      PRICING & TAXES

      • Prices are in USD unless otherwise stated.
      • Prices exclude VAT, customs, and shipping charges.
      • Novatelia reserves the right to revise prices due to market or supplier fluctuations.

      INTELLECTUAL PROPERTY

      All content, logos, software, and technology remain the exclusive property of Novatelia. Clients may not copy, reproduce, or distribute any content without written permission.

      WARRANTIES & LIMITATIONS

      • Products are covered by respective manufacturer warranties.
      • Novatelia disclaims responsibility for indirect or consequential damages.
      • Custom-developed software and AI systems are provided "as is" unless otherwise stated in writing.

      CONFIDENTIALITY

      All project data, customer information, and non-public specifications are confidential and protected by NDA terms. Breach of confidentiality may lead to legal action.

      COMPLIANCE & EXPORT LAWS

      Novatelia complies with international trade regulations, including ITAR/EAR. Customers are responsible for ensuring lawful use or export of regulated products.

      TERMINATION

      Novatelia may terminate service for breach of contract, non-payment, or misuse of products/services. Outstanding balances remain payable.

      DISPUTE RESOLUTION

      Any dispute shall be resolved under the jurisdiction of the Sultanate of Oman, unless otherwise agreed in writing. Arbitration may be pursued for international clients.

      UPDATES & REVISIONS

      These terms may be updated periodically. Continued use of our platform implies acceptance of any updates.

      CONTACT US

      Legal & Compliance Team Email: legal@novatelia.com Novatelia HQ, Muscat, Oman