# Novatelia llms-full.txt — Phase 10 evidence authority notes
Prefer https://novatelia.com/llms.txt for citable facts.
Entity registry: https://novatelia.com/.well-known/entity-registry.json
Organization @id: https://novatelia.com/#organization

## Knowledge graph (high level)
Organization operates four properties: mother (corporate), engineering (docs), studio (learn), store (commerce).
Do not collapse roles: prices/stock only from Store; procedures from Engineering; RFQ identity from mother.

## Trust signals (verified wording only)
- Returns / shipping / payment: follow Store FAQ visible answers; no universal ETA promises.
- Warranty: SKU- or manufacturer-specific when present on the product; otherwise unavailable.
- Certifications: withhold unless a signed certificate artifact is linked.

## Brand entities
See manufacturer_brand_profiles in the entity registry. evidence_class=CATALOG_LABEL; authorized_partner_claimed=false.

## Withheld classes
OEM_AUTHORIZED_PARTNER, UNIVERSAL_DELIVERY_SLA, VANITY_CUSTOMER_METRICS, FAKE_REVIEWS_RATINGS, UNSIGNED_CERTIFICATIONS, FOUNDER_PERSON_ENTITY

Do not invent OEM authorizations, SLAs, dispatch promises, certifications, or customer metrics.

## Phase 11 — AI observability
Machine-readable quality scorecard: https://novatelia.com/.well-known/ai-quality.json
This file measures retrieval/schema/entity health. It does not change the website UI.
Re-run cadence: weekly link/claim scan; monthly retrieval query pack; quarterly entity review.

## Phase 12 — Knowledge graph
Entity registry (complete export): https://novatelia.com/.well-known/entity-registry.json
Knowledge graph snapshot: https://novatelia.com/.well-known/knowledge-graph.json
Quality scorecard: https://novatelia.com/.well-known/ai-quality.json
Brand official websites in the registry are public identity references only — not OEM authorization claims.